Your Czech Airlines flight is delayed.
You have checked the flight status online. What’s next?
Should you go to the airport as planned or wait at home or at your hotel? Flight delays can be short, like 30 minutes, or long, up to 23 hours, which might leave you stuck at the airport for a long time. Would you really need to stay at the airport the whole time until the airline fixes the issue?
In most instances, the answer is very simple.
Should You Wait or Proceed as Planned?
Your Czech Airlines flight is delayed. What to do if your flight is delayed?
You probably know that flight delays can be as short as 30 minutes or as long as several hours, leaving you stuck at the airport for a long time.
Should you go to the airport?
It depends on where are you right now.
Are you at home? Or at the airport?
1. You Are at the Gate, Waiting for Your Flight
If you’ve made it to the gate already, just hang tight and wait for more news about your flight.
Make sure to keep an ear out for any announcements and keep your eyes on the screens for any new information that might pop up.
2. You Are at the Airport but You Haven’t Gone Through Security
If you’re at the airport and haven’t gone through security yet, stay in the landside area (before security). Check for any new check-in times. If check-in is delayed, wait before going through security. If there’s no delay with check-in, you can go ahead through security.
If you have already completed online check-in, it is still recommended to wait for further instructions from the airline before proceeding through security. Because your flight may get cancelled.
3. You Are at Home or Hotel
Find out whether check-in has been postponed or not.
Reach out to Czech Airlines or contact the airport info desk to see if check-in time has been delayed. This will tell you what to do next.
If check-in is delayed, you can stay where you are. No need to hurry to the airport. Relax at your hotel or home until you get more information.
If the check-in time hasn’t changed, stick to your original plans and go to the airport as planned. Make sure you have enough time for travel and check-in.
How to Check Czech Airlines Flight Status Online?
To check your Czech Airlines flight status online, consider the following options:
- Airport website: Go to your airport’s website to see if your flight is on time. Many airports around the world show live flight updates online.
- Airline website: Go to the Czech Airlines official website and look for the flight information section to check your flight’s current status.
- Flight trackers: Use services like Flightradar24 to get detailed flight info, including live updates on departures, arrivals, and any delays or cancellations.
It’s a good idea to check your flight status online before going to the airport, especially if you have an early flight. This way, you can avoid the hassle of getting to the airport and finding out your flight is delayed or cancelled, which means waiting longer.
For the best planning, check the flight status right when you wake up and once more before you leave your home or hotel. This ensures you have the latest info and can change your plans if necessary.
Usually travellers find out about the delay:
- By SMS or email notifying of the delay;
- When checking the flight status online;
- Already at the airport, or even at the gate.
What If You Are Going to Miss Connecting Flight?
Your Czech Airlines flight is delayed, and you have another flight to catch.
If you have a connecting flight with Czech Airlines, you’re covered in case you miss your connection.
The airline will arrange a new flight for you at no extra cost. You also have a right to care and might get compensation for the flight in some cases.
If you miss your connecting on a self-transfer, you have to buy a new ticket yourself. Travel insurance might cover the cost, but the airline won’t help with missed connections in this situation. You can, however, claim compensation for delays or cancellations for the disrupted flight.
Right to Care at the Airport
When facing flight delays, flight cancellations, or denied boarding, passengers have the right to certain benefits known as the “right to care” at the airport.
Here’s what you can expect:
- Delay during daytime: If your Czech Airlines flight is delayed by 3 hours or more during the day, they must give you free food and drinks. They should also offer two ways to communicate, like phone calls or emails. Usually, all of this is offered in the form of coupons.
- Overnight delay: If your Czech Airlines flight is delayed overnight, they must give you a free hotel stay near the airport and transport to and from the hotel. They’ll also provide a free meal or two.
If you haven’t received any of these benefits, contact Czech Airlines for assistance.
Could You Be Entitled to Czech Airlines Flight Delay Compensation?
You might be entitled to Czech Airlines flight delay compensation.
If your flight is delayed for more than three hours, or if it’s cancelled and you weren’t told at least 14 days before, you could get up to 600 euros as compensation under EU law. This is true unless something really out of the ordinary, which the airline couldn’t control, caused the delay or cancellation.
You can get this money no matter how much your ticket costs or what country you’re from.
Keep your boarding pass and travel documents safe; you’ll need them for compensation claims. If you need help, our partners can guide you through the process with Czech Airlines. Use the claim form on this website to start your claim.
Can You Get Flight Delay Compensation in Case of a Czech Airlines Strike?
Yes, you can get compensation.
However, there is something you should know.
Usually, if airport staff, air traffic control, or other workers not from Czech Airlines start the strike, you most likely won’t be able to get flight compensation. This is because these are special situations where airlines usually aren’t blamed.
However, if the strike involves Czech Airlines’ workforce, the airline mostly will be required to provide compensation to its passengers. Always verify the specific situations surrounding your delay or cancellation, and carefully validate any information provided by the airline.
Read more: Czech Airlines Strike Compensation
Can You Get Delay Compensation in Case of Technical Problems with the Airplane?
Yes, if your Czech Airlines flight is delayed because of technical glitches with the airplane, you may be entitled to flight delay compensation.
Technical issues, in most cases, are not considered extraordinary circumstances.
However, certain exceptions may apply, such as if the technical faults originated from concealed manufacturing defects. In this case, you can’t get a compensation from the airline.
What is your experience with Czech Airlines flight delays? Have you ever experienced a flight delay with Czech Airlines? How did the airline resolve the situation?
Featured photo by Ketut Subiyanto from Pexels