Czech Airlines Denied Boarding Compensation

Czech Airlines denied boarding compensation.

We can also call it Czech Airlines overbooking compensation. Because you can get this compensation if you are denied boarding due to overbooking.

For example, your flight is overbooked. The airline has sold too many tickets. As a result, you have been denied boarding. It may happen. Unfortunately, this is a common practice. At the same time, in Europe, there are laws that protect passengers if this happens. If you have been denied boarding, you have a right to care, and, possibly, to EU denied boarding compensation.

With Czech Airlines, this applies to all flights to and from Europe.

1. Czech Airline Denied Boarding Compensation

Were you denied boarding by Czech Airlines?

What rights do you have?

Are you eligible for Czech Airlines’ denied boarding compensation?

EU and UK laws protect passengers in cases of denied boarding. If you’re flying to or from Europe with Czech Airlines and are involuntarily denied boarding because of overbooking, you might be eligible for flight overbooking compensation (EU denied boarding compensation) up to €600.

This only applies to overbookings.

If you are denied boarding due to something like problems with your travel documents, or visa, you can’t get denied boarding compensation. Also, you can’t get compensation if you voluntarily give up your seat. The latter is known as voluntary denied boarding.

Read more: 

• Regulation (EC) No 261/2004
• Regulation UK261

By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.

1.1 Voluntary Denied Boarding

Your flight has been overbooked; the airline has sold more tickets than available seats on the plane. This is what overbooking is like.

Now, the airline has to look for volunteers who will give up their seats and will agree to fly with a later flight. You too may be asked to give up your seat in exchange for a new flight and oftentimes also an instant compensation in the form of vouchers or cash. If you are offered something like this and you accept it, it’s called voluntary boarding denial.

In this case, you aren’t entitled to Czech Airlines denied boarding compensation.

Because you decided to agree to this flight change.

You don’t have to agree to an offer like this.

1.2 Involuntary Denied Boarding

There are situations when you don’t have a choice.

There are not enough volunteers, or no volunteers at all. As a result, the airline has to deny boarding to some of its passengers. If that’s what has happened to you, know that this is called involuntarily denied boarding, and you can get compensation from Czech Airlines.

What happens in case of involuntary denied boarding?

• The airline has to give you a choice between a new flight and a full refund (you can choose the option that suits you the best);
• In addition to that, you are entitled to receive care from the airline*;
• You are entitled to compensation up to €600 per passenger. 

* Czech Airlines must offer you free meals and drinks in a reasonable relation to the waiting time, two free phone calls or emails. If you have to wait overnight, because the new flight leaves only the next day, Czech Airlines must also provide you with free accommodation and free transfer from and to the airport.

1.3 Right to Care

All passengers travelling with Czech Airlines have a right to care.

If you have to wait 3 or more hours extra at the airport, you have a right care.

The same applies to flight delays, cancellations, and overbookings.

Czech Airlines must offer you free meals and drinks in a reasonable relation to the waiting time, two free phone calls or emails. If your flight is leaving only on the next day, a free hotel stay (including free transfer) must be offered. It’s regulated by the law in Europe.

If you agree to this, it won’t affect your chances of getting compensation.

Contact the airline if you haven’t been offered anything.

2. How to Claim Czech Airlines Denied Boarding Compensation? How to Claim Flight Overbooking Compensation?

You can claim Czech Airlines denied boarding compensation yourself.

The other option is to work with professionals.

Claiming compensation from Czech Airlines yourself. Reach out to Czech Airlines through the email or contact form on their website, referring to EU Flight Compensation Regulation (EC) No 261/2004. If you’re pursuing compensation on your own, be prepared for it to take several months and require a few reminder emails before receiving your denied boarding compensation from Czech Airlines.

You can also take the easiest path — legal representation.

Submit your Czech Airlines compensation claim through a flight compensation service. It’s simple – just fill out and sign one document. Everything else will be handled for you, including contacting and negotiating with the airline. Our partners provide such services.

Read more:

• How to Claim Czech Airlines Compensation?
• Czech Airlines Missed Connection Compensation
• Is Your Czech Airlines Flight Compensation Claim Denied? What’s Next?

2.1 How Long Does It Take?

It depends on a number of factors.

If things go smoothly, you might get your money in 2-3 months.

However, it’s not always that easy. Airlines can be uncooperative, leading to delays in receiving your compensation. They may not cooperate or give misleading reasons for delays and cancellations. Being persistent is key when claiming compensation by yourself.

To avoid these issues, consider using a compensation claim company. They can handle the process faster, as they are experts who know exactly what to do.

3. How Much Is Czech Airlines Denied Boarding Compensation?

The amount of Czech Airlines compensation range from €250 to €600.

The amount depends on the distance of your flight. Here is how you can calculate Czech Airlines denied boarding compensation yourself:

When your destination is within the EU/UK:

When your destination is outside the EU/UK:

3.1 Czech Airlines Voucher Code, Discounts or Cash?

According to the law, compensations have to be paid in cash or by bank transfer.

However, airlines don’t always follow the law. Many take advantage of passengers’ lack of awareness, offering coupons instead of monetary refunds. Czech Airlines, similar to many others, might initially propose a voucher refund. Remember, you’re not obligated to accept a Czech Airlines voucher. Instead, insist on a bank transfer.

Airline compensations and refunds in the EU have to be paid in cash or by bank transfer.

4. Why Airlines Overbook Their Flights?

The main reason for overbooking flights is to maximize the airline’s revenue.

Flights cost a lot to run, and airlines need to make money to keep going. Airlines overbook flights because they think some people won’t come, and then they can sell those seats to someone else. This way, they can run more smoothly, keep ticket prices down, and have more flights available.

Unfortunately, situations can arise where all passengers arrive for their flight, leading to insufficient seating capacity. In such cases, airlines may offer incentives to passengers, encouraging them to voluntarily give up their seats on overbooked flights. These incentives may be anything from cash rewards, and vouchers for future flights, to even upgrades to premium seating on future flights.

The bottom line is this. If you are denied boarding against your will, and everything is in order with your travel documents, you have a right to compensation.

4.1 How to Avoid Being Denied Boarding on an Overbooked Flight?

There are several ways to avoid being bumped on an overbooked flight.

It’s always a good idea to check in for your flight as early as possible. Airline personnel often choose passengers for involuntary flight removal based on their check-in time. Checking in early boosts your odds of securing a confirmed seat and prevents you from being bumped. Always opt for online check-in to ensure your spot on the flight.

Don’t be the last to board. Getting on the plane early can prevent you from being selected for bumping on a full flight. Airlines usually ask the last passengers who boarded to take a later flight if needed. Arriving at the gate early ensures you’re among the first to board.

Choosing to travel on off-peak days is another way to avoid being bumped on an overbooked flight. During peak travel times like holidays and weekends, flights are often more crowded and overbooked.

Czech Airlines Denied Boarding Compensation: FAQ

Problems With Visa or Passport

EU – Non-EU Flights, Tourists

Other Situations

What is your experience? Have you ever received Czech Airlines’ overbooking compensation? Do you still have questions about Czech Airlines‘ compensation claim procedures and policies? Ask in the comments.