Your Czech Airlines flight compensation claim is denied.
So, your request for compensation was turned down. What now?
Seeking compensation from Czech Airlines can feel overwhelming, especially if you’re unsure about your rights. But yes, it’s worth it! Using a flight compensation agency to fight for you is one of the options. But, there are other strategies to consider too. You can continue to fight for your rights independently.
Your Czech Airlines Flight Compensation Claim Is Denied?
It has happened – your Czech Airlines flight compensation claim is denied.
There are other ways to get compensated by Czech Airlines. But before you take any further steps, it’s a good idea to go over the laws again and check your rights.
1. Working with Flight Compensation Companies
The easiest approach – working with a flight compensation agency.
In this case, your task is super simple – complete an online form, provide them with a copy of your boarding pass and passport, and sign the compensation claim. Mostly, you don’t have to worry about anything thereafter. The company handles everything else on your behalf.
You don’t even need to communicate with Czech Airlines staff anymore. You don’t need to join the negotiations. If there are any further queries, something that only you as a passenger can respond to, the agency will contact you.
The only downside is the service charge. A majority of flight compensation companies charge roughly 25-45% of the compensation. It’s not cheap, but it makes the things super easy.
Our partners provide such services.
When choosing this option, here is all you will have to do:
And that’s it — the rest is handled by professionals.
* Your boarding pass and passport or ID copy.
What is the cost?
Usually, the cost is around 25 to 45 per cent of the total compensation amount. The remainder is transferred to your bank account. If you don’t receive compensation, mostly you don’t get charged. However, make sure to double-check the last, before you agree to anything.
Read more:
- How to Claim Czech Airlines Compensation?
- Your Czech Airlines Refund Is Taking Forever. What Can You Do About It?
2. Reaching Out to the NEB of the Country Your Flight Originated From
Collaborating with a flight compensation firm isn’t the only option.
If you’ve tried reaching out to the airline and got no response or they said no, your next move might be to get in touch with your country’s National Enforcement Body (NEB) for help. This won’t cost you anything. But, it might not be as straightforward as working with a company that specializes in getting flight compensation, and it could take up a lot of your time.
Usually, it takes them about 2 months to deal with your request for compensation.
The biggest disadvantage — Getting a yes to your claim doesn’t mean you’ll definitely get paid. Czech Airlines can still say no, and ignore your request.
You can find a list of National Enforcement Bodies here.
National Enforcement Bodies are governmental agencies that assist passengers in the event of denied boarding, flight delay or cancellation, as well as enforces the regulation Regulation (EC) 261/2004 and makes sure passengers are treated according to these rules.
3. Taking a Case to Court
Was your Czech Airlines flight compensation claim denied?
The next step would be to take it to court. It’s really important to get a thumbs up from the NEB before you go ahead. This makes your case against the airline (Czech Airlines in this case) a lot stronger. This might be the toughest way to do things, but it can also work really well.
Before you think about taking them to court, make sure your complaint is solid. Check what rights you have and get your arguments ready. You need to be sure it’s worth the trouble of going to court.
If the NEB has already said you should be getting a compensation, make sure you include that decision when you fill out your court forms.
Keep in mind, taking a case to court is not for free.
Extraordinary Circumstances
Airlines often don’t tell you the real reason why they won’t pay you.
They give an unclear answer and leave it at that.
They like to call things “extraordinary circumstances” to avoid paying you. They do this because paying passengers costs them money. Airlines know many passengers don’t really understand their rights, and they use this to their advantage. Next time you hear “extraordinary circumstances,” be extra doubtful.
According to EU 261/2004, airlines don’t have to pay for delays caused by things like extremely bad weather, unrest, or hidden problems with the plane. Yes, only hidden problems with the plane count as extraordinary circumstances.
Most technical problems are considered the responsibility of the airline.
Also, bad weather doesn’t always count as extraordinary circumstances. Sometimes, the weather can be predicted, like snow in winter (unless it rarely snows there). In these cases, the airline should do what’s needed to make sure the flight leaves on time.
Find the true reason for the delay or cancellation. It’s important.
When Can You Get Flight Compensation From Czech Airlines?
You can ask for flight compensation from Czech Airlines in many situations, like when there are last-minute flight cancellations, delays, or if you’re denied boarding because the flight is too full.
1. Flight Delays
As per EU regulation 261/2004, you are entitled to claim flight delay compensation if your flight reaches its designated destination over three hours behind schedule.
The compensation amount depends on the distance of the flight. For example, let’s say your flight from Sofia to Belgrade, a distance less than 1,500km, is delayed by four hours. In this case, you are entitled to compensation of €250.
Further Information: Czech Airlines Flight Delay Compensation
2. Flight Cancellations
If your flight gets cancelled with less than 14 days’ notice, you can get compensation.
The amount of money you can receive if your flight is cancelled depends on how far you were flying. For example, let’s say you were flying from Frankfurt to Bangkok, a trip that’s over 3,500km. If they cancel your flight without telling you at least 14 days before, and you end up getting to your final destination more than four hours late because they put you on a different flight, you could get €600 back.
You may also opt for a full Czech Airlines refund, instead of an alternative flight.
Further Information: Czech Airlines Flight Cancellation Compensation
3. Denied Boarding Due to Overbooking
Airlines often book more seats than available, expecting some passengers not to show up.
If your flight is overbooked and you have to give up your seat, you can ask for compensation.
The amount of money you get depends on how far your flight is. For example, if you’re flying from Sofia to Madrid, which is between 1,500km and 3,500km, and they won’t let you on the plane because it’s too full, you can get €400 if you end up being more than three hours late to where you’re going.
Further Information: Czech Airlines Denied Boarding Compensation
Was your Czech Airlines flight compensation claim denied? What was your experience with Czech Airlines Denied Boarding Compensation? Did you go to NEB or court?
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